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Privacy Notice Innovation Hub

Roquette, as the Data Controller, provides a platform entitled Innovation Hub to make discover a very diverse set of technical content related to direct compression for solid oral dosage forms.

Purpose of data processing

In this context, Roquette is proposing customers to make interviews on their experience on Innovation Hub. The data subjects concerned are customers who visit Innovation Hub.

For this purpose, Roquette uses personal information collected via Hotjar, the Data Processor, which offers an analysis and feedback tool to understand the online behavior and feedback of a website's visitor. 

It gives Roquette the 'big picture' of how to improve their site's experience and its performance. 

Legal basis for processing

The legal basis for processing is consent. You must consent to the collection of your personal data, and it must be used in a fair manner for a specific, explicit and legitimate purpose.

Categories of data

The subject matter of Processing of Personal Data may cover the following types/categories of data:  

  • Email address
  • Name/Surname
  • Telephone number
  • Job title and company name

Data retention

We will store your data until such time when you withdraw your consent for us to do so. 

Exercise your rights 

In compliance with the General Data Protection Regulation and other data protection legislation in force, you have the right to access and rectify your data and oppose its use when you have a legitimate reason for doing so.

To exercise these rights, please use our data subject request web form.


For more information, please write to: [email protected] or at: Roquette, Corporate Legal Jennifer Godin, Data Protection Officer, rue de la Haute Loge, 62080 Lestrem Cedex France.

Jennifer GODIN is the Group Data Protection Officer designated to the CNIL (French Supervisory Authority) by the CEO.


If you believe after contacting us that we have not responded to your request, you are entitled to lodge a complaint with a supervisory authority.