We are very happy to offer a new digital tool to our food customers: Food Innovation Hub.
This online platform has been created for food scientists and new product developers who want to boost their ideation phase, by experiencing a user-friendly and self-exploratory experience with 24/7 access to Roquette formulation guidelines, technical and scientific ingredients data, and direct inquiry to the Customer Technical Support with a reply turnaround timeframe of 3 working days.
“We are continuously looking at new ways of offering the best to our customers, including their research and development, to collaborate with our technical experts. The Innovation Hub is a great milestone in that direction, bringing additional easy digital access to our expertise to create innovative food together that consumers will love.“ said Isabelle Routier, Head of Global Customer Technical Services.
Valerie LE BIHAN, Head of Global Marketing Food Specialties, added: “As part of our digital transformation, we strive to improve the journey of our customers and prospects. Innovation Hub has been designed to simplify their access to technical information when they search online for ingredients addressing their formulation needs. This is also a very good way to show them we are the right partner for their development projects.”
That's why we are launching this new platform which gives 24/7 access to:
- Product selection guide: a tool helping you select the right ingredient for your specific needs.
- Formulation guidelines and innovative recipes and food concepts.
- Technical and scientific ingredients data including product profiles, video demonstration, case study, and troubleshooting.
- Market trends and insights.
- Direct inquiry to our Customer Technical Support.
Stay tuned, more information to come! At this stage, the Food Innovation Hub scope is confectionery. Other segments will follow, starting with specialized nutrition.
You can discover how it works in a demonstration video here or access directly Innovation Hub.
*Source: Forrester