Quality Policy

Quality is an integral part of the Roquette Group's production process: fully traceable renewable raw materials, production techniques that comply with standards on processing, purity and environmental protection, and ingredients of irreproachable quality.

These standards are achieved through a Quality Policy aimed at continuously improving product performance, customer service and assistance, as well as the development of company expertise.

Guaranteeing the same level of safety, supply and service in every country where the Group is present

Implementation of the Quality Policy is sustained via a Quality Management System that integrates every operational process, from ordering raw materials to the delivery of our products.

To ensure the policy takes full effect, management is assured by different quality control teams whose missions include respectively : managing relationships with our clients, animation and improvement of the quality management systems, maintaining quality management assurance standards at each industrial site, which includes among others, criterions of the processes and products. 

Key values

Roquette has established an ambitious quality policy applicable to the entire group.
Personnel tuned to our quality and hygiene aims apply the policy according to the following key values:

  • Client satisfaction
     
  • Continual improvement of the reliability, capacity and efficiency of our processes, our products and our services
     
  • Marshalling the appropriate resources to ensure quality and security of our products and services.
     
  • Conforming all our activities to the law and applicable regulations and including our commitment to clients.